terms and conditions

 

By accessing the website www.yelowpelota.es you agree to these terms and conditions of use. Please carefully read these terms. By accessing the website you warrant and represent to the Website owner that you are legally entitled to do so, including that you are over 18 years old or have reached full legal age in the country from where you are accessing the website. If you do not agree to be bound by these terms and conditions you may not use or access this website. We may change these Conditions at any time without notice. The latest version of these Conditions is available on our Website. You may not use this website for any commercial purpose.
You can get in touch with us by e-mail at the following address: eshop@yelowpelota.com; by telephone calling at (0034) 629878228, or by post at the following address: C/Doctor Castelo 14, 5-3, 28009 Madrid, Spain.

The present general conditions of sale apply to all the orders placed with YELOWPELOTA for the whole of the articles and services proposed by the www.yelowpelota.es site by natural persons not business persons. Consequently, the fact for any person ordering a product offered on sale on the Internet site of YELOWPELOTA implies full and complete acceptance of these general conditions of sale that the Customer recognizes having been aware of before his order.

1.- WEBSITE
The General Terms and Conditions given here in are the sole terms applicable to use of this website, whose sole owner is María Varona 52345101E.

YELOWPELOTA reserves the right to review and modify these General Terms and Conditions at any time, and you will be bound by the terms in force at the time when you place the order.

2.- ORDER
Every Customer of the www.yelowpelota.es declares that he has the capacity to enter into a contract on the conditions described hereafter. YELOWPELOTA reserves the right to refuse any order by a Customer with whom there exists, or which appears during processing, a dispute, in particular a dispute over payment.
The individual Customer can place his order at YELOWPELOTA by Internet 24 hours a day, 7 days a week. To place your order you must go through the on-line purchasing procedure and accept payment. After formalizing this step you will receive an electronic mail confirming acceptance of the order.
Every order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below.
In every case, the supply online of the bankcard number and the final validation of the order by the Customer will constitute proof of the order and current liability for the sums for the products selected in the order. This validation constitutes signature and acceptance of all the operations carried out on the www.yelowpelota.es site.
All orders are subject to availabilities. Customers have access to stock availabilities and product descriptions on the site. Should one product be out of stock, YELOWPELOTA will as soon as possible advise Customers by email and will issue a refund of the exact corresponding price to the original card that was used for the purchase or may suggest to the Customer to amend placed order according to stock availabilities.

3.- GUARANTEE
All YELOWPELOTA ’s products have the guarantees demanded by current legislation, Spanish Royal Legislative Decree1/2007, of 16 November, which passed the newly recompiled text of the General Law for Consumers and Users and other complementary laws.

4.- PRICE AND SECURITY
Prices are indicated in Euros and are inclusive of tax, and are applicable only on the date of the confirmation of order sent by the Customer.
The prices that are included in the web page include the V.A.T. The prices do not take account of delivery charges, possible promotional offers and personal reductions, which will be indicated before the final confirmation of the order. The national and EU shipment costs include the V.A.T.

For purchases made from the Canary Islands, Ceuta and Melilla, the V.A.T. will be deducted from the price of the products but the amount due for applicable taxes will have to be added, as well as any duties or customs dues, where applicable, which will be for the purchaser’s account.

5.- PAYMENT
The Customer can pay his order online by bank card: Visa and MasterCard. The Customer guarantees YELOWPELOTA that he has the necessary authorization to use the mode of payment chosen by him, during the confirmation of the purchase order. The debit for purchases on the customer's account is done at the time of the processing of the order.
YELOWPELOTA guarantees that it uses secure payment systems of top-level financial institutions in e-commerce. To this end, the site uses a protected mode of payment SSL (Secure Socket Layer) which allows the encoding of your banking co-ordinates during their transmission on the Internet. You can see that the transmission is encrypted by software from the padlock symbol which appears in your navigator. The transaction is carried out via La Caixa which alone receives the banking information provided on the site at the time of the payment.

6.- DELIVERY
Delivery zones
The products offered by YELOWPELOTA will be available and distributed to the following countries: ?Spain, Portugal, France, Monaco, Italy, Holland, Belgium, Luxembourg, UK, Germany, Austria, Denmark, Finland, Ireland, Sweden, Iceland, Russia, Bulgaria, Slovakia, Rumania, Slovenia, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Greece, Croatia, Cyprus, Turkey, U.S.A., Canada, Puerto Rico, South Korea, Japan, Taiwan, China, Hong Kong, Singapore, Australia, New Zealand. South Africa, Mexico, Colombia, Bolivia, Brazil, Argentina, Chile, Costa Rica, India, Israel, Kuwait, Lebanon, Qatar, Saudi Arabia, UAE
Delivery services
Products are delivered to the address indicated by the Customer on the purchase order. The latter cannot be held responsible for possible errors of data entry and the consequences in terms of delay or delivery error. In this context, all expenses engaged for the reforwarding of an order will be entirely the responsibility of the Customer.
SEESAW cannot be held responsible for delivery delays because of errors or disruptions due to transporters.
Delivery times
Your order is usually posted Recorded Delivery from us every Monday and Friday. Delivery time within Spain and Portugal is 2-5 days, outside of Spain 4-10 days. If you have any questions please feel free to contact us at shop@seesaw.es.
We always do our best to deliver your order as fast as possible.

7.- RETURN AND EXCHANGE POLICY
As approved in Section 71 by Spanish Royal Legislative Decree 1/2007, you have seven working days from reception of the item to make use of your right to cancel and be able to return the article that you have purchased. Any returns must previously have been accepted by YELOWPELOTA.
YELOWPELOTA will proceed to refund the price paid for the products returned, or will proceed to credit your user account for use in future parchases, Your credit note is valid for 6 months.
All Products come with a label attached. Do not remove the label or relevant seal from the purchased products should you wish to return the purchased product. Should you decide to exercise your right to return purchased products, YELOWPELOT Awill not accept returned products that are returned without the relevant label or seal or that have been altered from their original status worn or damaged.
To be able to proceed the return of products you must g go to the YELOWPELOTA site to My Account so we can give you the information and documents required to go through with the return.
The cost of returning the product is at your charge when you have a mistake making the order with sizes or references. In the cases that YELOWPELOTA made a mistake like send you a wrong size or wrong referente YELOWPELOTA will assume the shipping costs.
The refund will be made within 30 days from the date on which you requested the return, in accordance with Section 76 of Spanish Royal Legislative Decree 1/2007.

8.- PERSONAL DATA
Visitors or Customers of the www.yelowpelota.es site have a constant right of access, modification, correction and suppression of the data which relate to them in application of Organic Act 15/1999, dated 13 December, on Personal Data Protection (LOPD), and by Law 34/2002, dated 11 July, on Services of the Information Society and Electronic Commerce. At the time of customer inscription or ordering, or within the framework of other specific operations, YELOWPELOTA invites Visitors or Customers to receive its promotional offers, and / or to register to stay informed of its exclusive sales. YELOWPELOTA informs its Customers that the files, premises and data processing systems of our brand have the necessary technical and organizational security measures as required by Section 9 of the LOPD and Title VIII of the RLOPD to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access.

9.- INTELLECTUAL PROPERTY RIGHTS
The Website remains the exclusive property of María Varona. This website and its content including all text, graphics, logos, button icons, images, data compilations and software used in connection with this website, is our property or that of our suppliers and is protected copyright, trademarks, database rights and other intellectual property rights. Any act of reproduction, distribution, transformation or public disclosure as well as complete or partial, modification or use of these marks, illustrations, images and logos, for whatever reason and in whatever medium, without our written, express and prior agreement, is strictly forbidden.

10.- APPLICABLE LEGISLATION AND JURISDICTION
Spanish legislation shall be applicable to any action taken on our website as well as for any purchases made over this, settlement of any disagreement being subject to the Spanish courts in Madrid.